Legal

Terms & Conditions

The rules that apply when you use the GYM website and our adviser booking service.

Last updated: June 2026

Website use

This website is operated by Getting Your Mortgage Ltd (trading as GYM — Getting Your Mortgage). By using it you agree to these terms. You must use the site lawfully, not attempt to interfere with its operation and not misuse the assessment, booking or broker areas. We may update or withdraw features at any time to improve the service.

Company number: To be added before full public launch.. Registered office: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom. ICO registration: ZC177396.

Mortgage Fitness Score — guidance only

The Mortgage Fitness Score and any indicative borrowing, affordability or readiness figures shown on the site are based on the information you provide and on general assumptions. They are intended as guidance to help you understand your position and prepare for a conversation with an adviser. They are not mortgage advice, a mortgage offer, an agreement in principle or a guarantee that any lender will lend to you.

No guarantee of mortgage approval

Mortgage decisions are made by lenders based on their own criteria, affordability assessments and credit checks. Nothing on this site guarantees that you will be approved for a mortgage or offered any particular product, rate or amount.

Adviser appointment terms

When you book an appointment, you agree to provide accurate information and to attend at the time you booked. Appointments can be rescheduled or cancelled using the secure link in your confirmation email. Any mortgage advice will be provided by a qualified adviser after a full fact-find and is subject to that adviser's own engagement terms, regulatory status and any applicable fees, which they will disclose to you directly.

Your responsibilities

  • Provide accurate, up-to-date information in assessments and bookings.
  • Keep your login details secure if you have a broker or admin account.
  • Not rely on the Mortgage Fitness Score as a substitute for regulated advice.

Limitation of liability

To the fullest extent permitted by law, GYM is not liable for any indirect, incidental or consequential loss arising from your use of the site, the Mortgage Fitness Score or any decision you make based on guidance shown on the site. Nothing in these terms limits liability that cannot be excluded under UK law, including liability for fraud or for death or personal injury caused by negligence.

Contact details

Questions about these terms? Contact us at [email protected].

This page is a plain-English draft provided for transparency. Final legal and regulatory wording is subject to review before full public launch.

Company details: Getting Your Mortgage Ltd. Registered office: 167-169 Great Portland Street, 5th Floor, London, W1W 5PF, United Kingdom. ICO registration: ZC177396.

Regulatory status: GYM provides Mortgage Fitness guidance only and is not itself authorised by the Financial Conduct Authority to give regulated mortgage advice. Any regulated mortgage advice is provided by FCA-authorised advisers we introduce you to, after a full fact-find. The Mortgage Fitness Score is for guidance only and is not a mortgage offer, decision in principle or guarantee of approval.

Your home may be repossessed if you do not keep up repayments on your mortgage.

Think carefully before securing other debts against your home. Buy-to-let mortgages and some forms of commercial or overseas lending are not regulated by the Financial Conduct Authority.

© 2026 Getting Your Mortgage Ltd. All rights reserved.

Follow GYM